Rock Oil supply high quality heating oils to domestic users. Our heating oils are used in many homes, cottages and farms, fuelling Aga's and oil-powered central heating systems. We understand the importance of keeping the family home properly heated and insulated, ensuring your heating systems run efficiently, so as to reduce service problems.
To ensure your home is kept warm & snug through the cold days and nights, we continually improve our services to offer the following:
Through our 'Planned Delivery Service' we can ensure you never run out of fuel again. We can offer a top up service involving either a SignalMan or WatchMan device. These devices are suitable for any existing or new tank installation, helping you keep on top of your tank’s fuel levels.
Convenient payment plans – Subject to searches, we can offer credit facilities to assist in managing the cost of your fuel, spreading the amount over a given period. The payment plans can vary from monthly or quarterly, by direct debit or by your own arranged standing order. We also have the facilities to take card payments over the phone.
Timed deliveries and pre-delivery notifications – we can cater around specific delivery windows. Whether morning or afternoon, our drivers will be in contact half an hour, to an hour before they arrive. This will result in, reduced wait times and downtime for you at your home, ensuring we don't keep you waiting for a full day by the door.
Emergency Deliveries - In the event of an emergency, we can arrange same day delivery services for full and part deliveries (part deliveries are based on stock levels.) This will ensure you have sufficient fuel to stay warm and comfortable. The remaining balance of your order to be delivered at a time and date that's convenient for you.
In addition and upon request, your local sales representative will keep in contact to inform you of any price changes. Along with periodic enquiries of your oil tank levels, maintaining the best possible price and service.
Rock Oil domestic heating oil products include (but are not limited to):
- Gas Oil (35sec)
- Kerosene (28sec)